Return & Refund Policy

Return Window

Customers may request a return within 7 days after receiving the product.

Conditions

  • Product must be unused
  • In original condition
  • In original packaging

Refund Process

Refunds will be processed within 10 business days after the returned item is received and inspected.

Costs

  • Defective product: Orelian covers return shipping
  • Change of mind: Customer may be responsible for return shipping

Example:

“Not satisfied with your purchase? You have up to 7 days to request a return.”