Exchange Policy
Eligibility
Exchanges are accepted in the following cases:
- Incorrect size
- Defective product
- Wrong item received
Timeframe
Requests must be made within 7 days of delivery.
Process
- Customer contacts support
- Case review
- Replacement or solution is provided
Important
Due to international logistics, exchange delivery times may be similar to original shipping times.
Example:
“Ordered the wrong size? Request an exchange within 7 days.”